CONGRATULATIONS!! GREAT NEWS!!
THE RESULTS ARE IN!!!
Sherwood Care’s Families and Residents participated in the Health Quality Council of Alberta’s Long Term Care Family Experience Survey, in Spring/ Summer 2017.
The Provincial results were reported and we are so excited to share that Sherwood Care Families rated our facility as the top facility in the Edmonton Zone, and one of the top 10 Long Term Care Facilities in the Province of Alberta, out of 155 facilities that participated in the survey.
The survey covered 7 domains, with a total of 64 questions. The domains covered were:
- Staffing, Care of Belongings and Environment
- Kindness and Respect
- Food Rating Scale
- Providing Information and Family Involvement
- Meeting Basic Needs
- Propensity to Recommend
- Global Overall Care Rating
Sherwood Care was rated as a 9.4/10 in this area, with only 3 other facilities in the province of Alberta scoring higher.
Sherwood Care believes that our philosophy of providing care with Christian principles to our residents, their families and our staff is the key to this success.
Thank you to our families who took the time to complete the survey and put in your personal comments.
We will look at the complete results, and look for ways we can improve our services and responses to concerns that have been raised. Your partnership with us in ensuring person-centered, individualized care for your loved one is key to the ongoing success of Sherwood Care.