COVID-19 Update – November 24, 2020

Harley HempelResident Updates

Dear Friends & Family of Sherwood Care,


What we know:

  • All residents were swabbed yesterday as part of our asymptomatic swabbing process. We will have their results within 24-48 hours
  • The residents who were on isolation either from symptoms or as an additional precaution have all tested negative
  • We have completed a significant number of staff swabs today and will continue tomorrow
  • Currently, there are 3 residents on isolation who are not symptomatic
  • There are 4 staff members away with symptoms awaiting swabbing and results
  • We are expecting to hear updates later today re any additional restrictions from the CMOH as cases surge in the Edmonton area
  • Today there are 47 continuing care facilities and 5 acute care facilities on outbreak in Edmonton and area
  • It will continue to require a collective effort from each and everyone of us to protect the vulnerable residents here at Sherwood Care


What we are doing:

  • For those who have been in the building this week, you have experienced our additional layer of PPE Protection, the continuous face shields.
  • AHS outbreak guidelines require this to be implemented, when there are 2 or more positive cases meets the definition of an outbreak, so there are some additional
  • We are required by Public Health to have 2 full rounds of asymptomatic swabbing with negative results, in order for an outbreak to be declared over
  • We will also initiate continuous shielding for all staff, families and DSP’s and any other individuals in resident care areas.  Please note this is IN ADDITION to the mask
  • You will be given a shield when you come to visit and provided with directions about appropriate use
  • We will continue to monitor residents’ symptoms twice a day until further notice.
  • We will maintain the frequent cleaning of all high-touch surfaces.


What can you do:

  • At this time, we are not making any changes to regularly scheduled visits by families and DSP’s
  • We are monitoring the situation carefully and will keep you informed regarding any additional changes or restrictions
  • Please consider your risk of unknown exposure and the challenges of bringing potential exposure into the facility
  • Please consider postponing your scheduled visits or reducing the frequency during this period of high community spread
  • You can email Harley or Ana with these updates



  • The Lights of Joy will continue as planned this Thursday evening. We are asking family and friends of our residents to enjoy this event from home via the live feed on Facebook, rather than gathering outside to watch
  • This has been a challenging period for everyone and we appreciate that as family caregivers, your experience is unique. The CORE Caregivers Group is launching a discussion forum on supporting family caregivers during COVID-19 and beyond. For more information, please click HERE.
  • Thank you for trusting us with the care of your loved one. We appreciate that the Nursing team have not been overwhelmed with phone calls and we have been able to get processes in place and ensure the uninterrupted delivery of quality care to your loved one/s.


“The brave man is not he who does not feel afraid, but he who conquers that fear”

Nelson Mandela


Warm regards,


Kathy Fortunat