COVID-19 Update – November 22, 2020

Harley HempelResident Updates

Dear Friends & Family of Sherwood Care,


What we know:

  • Another one of our staff members has tested positive for COVID
  • She is a member of the rehabilitation team
  • She was negative with our onsite asymptomatic swabbing, but felt ill Thursday and left work shortly after arriving
  • She was re swabbed and is positive


What we are doing:

  • We have begun contact tracing specific to this positive case
  • In order to be a close contact, the following elements are considered:
    • Less than 2 metres apart from affected individual
    • Mask not worn or not on properly, covering both nose and mouth
    • Together for 15 minutes or more under the above conditions
  • As noted on Friday, we will initiate another round of asymptomatic swabbing tomorrow, starting with the residents and then the staff
  • 2 positive cases meets the definition of an outbreak, so there are some additional changes that will take place;
  • We are required by Public Health to have 2 full rounds of asymptomatic swabbing with negative results, in order for an outbreak to be declared over
  • We will also initiate continuous shielding for all staff, families and DSP’s and any other individuals in resident care areas. Please note this is IN ADDITION to the mask
  • You will be given a shield when you come to visit and provided with directions about appropriate use
  • We will continue to monitor residents’ symptoms twice a day until further notice.
  • We will maintain the frequent cleaning of all high-touch surfaces.


What can you do:

  • At this time, we are not making any changes to regularly scheduled visits by families and DSP’s
  • We are monitoring the situation carefully and will keep you informed regarding any additional changes or restrictions
  • Please consider your risk of unknown exposure and the challenges of bringing potential exposure into the facility
  • Please consider postponing your scheduled visits or reducing the frequency during this crucial 2 week period
  • You can email Harley ( or Ana ( with these updates
  • Please refrain from calling the Nursing team during this period.We commit to sharing information with you about your loved one, if they are ill or there are any changes in their care or status, you will receive a call
  • Last week the Nursing team was overwhelmed with the number of calls that were coming through and there were times that the Physicians were unable to reach the Nurses’s as the phones were tied up.
  • We know you are concerned, but are asking for your patience and understanding as we focus on these next steps of swabbing and protecting your vulnerable loved ones.


Our residents’ and staff members’ health and safety continues to be of unquestionable importance to us. We have prepared for this situation and are handling it with speed and efficiency!


Thank you for your support and understanding.


“Fear not, for I am with you; be not dismayed, for I am your God; I will strengthen you, I will help you, I will uphold you with my righteous right hand.” ~ Isaiah 41:10



Warm regards,


Kathy Fortunat