COVID-19 Update – December 4, 2020

Harley HempelResident Updates

Dear Friends & Families of Sherwood Care,


Things around Sherwood Care have been getting better and better. We are riding a wave of good news and happy days that are putting smiles on everyone’s faces. I’m delighted to share some of that good news with you today, in the hopes that it helps keep a smile on your face too.



80% of residents’ asymptomatic swabs have come back negative! Despite our staff’s quick work to get these swabs done on Monday, there have been some delays in their processing at the lab. Don’t worry, results are on the way. All staff have been swabbed too, and with the 50% of results back, all results are negative! If all of our swabs are negative, we will not need to do another round of asymptomatic swabbing next week AND we can remove the  face shields!

Currently, there are 2 residents in isolation awaiting swab results. There are also 3 staff members away with symptoms awaiting swab results. Our ongoing diligence is extremely important as we move through this challenging period. Thank you for everything you are doing to support your loved one during this period!


What you can do:

Dr. Hinshaw’s letter, sent out earlier this week, highlighted the challenges of increasing cases in our zone and the risks faced by the vulnerable populations in continuing care. Today in Edmonton, there are 68 continuing care facilities with outbreaks. For some facilities, the outcomes have been devastating.

We are grateful for the thoughtful and insightful approach you have demonstrated during this period and we ask you to continue to support your loved one, in the safest and best way possible. If you wish to switch to virtual visits, please contact Harley or Ana. They will be more than happy to set that up for you. Your ongoing support is essential to your loved one’s well-being and quality of life, and we are committed to ensuring that continues in one way or another! We will continue to monitor and will let you know if there are any further recommendations.


Secure Website Access for Families:

We want to ensure that information about your loved ones at Sherwood Care is shared with you, while also maintaining the necessary privacy that we are required to abide by. To accomplish this, we have set up a secure portal on our website to access the emails sent to families that contain more sensitive information. To access this portal, please click on this link ( and enter the following password: sherw00dresident. If you have any questions, please email Harley Hempel at


Good News:

As I am writing this letter, I can hear the laughter and smell the delicious aroma of butter tarts baking next door. The Recreation crew is working with a group of our ladies to make treats for the other residents and spread the Christmas spirit. In fact, Christmas cheer is coming from all over! The incredible lights in our front and back courtyards have brought so much joy to our residents and staff. There’s something about Christmas lights and music that just lift everyone’s spirits. This morning as Harley and I walked through the building singing our “Friday Songs,” we added “Jingle Bells” to the repertoire. It was wonderful to hear the residents joining in, singing along, and clapping their hands.

I received a beautiful phone call from a neighbour who said she looks out her window each morning and again every night before she goes to bed to see our lights. She wanted us to know how much these lights mean to her and how they have brought her so much joy. It’s been a rough year for her, as her son passed away. The lights helped to soothe some of that pain.


Christmas Events:

December 7th-14th: Please remember to bring ONE family photo of your loved one and/or your family. The picture should be no bigger than 4” x 6” for the Christmas craft that we’ve prepared for you to work on with your loved one. We are committed to doing everything we can to ensure that your loved ones celebrate and feel the spirit of this incredible holiday season, despite the restrictions.


We are incredibly grateful for your partnership during this pandemic period. As the old proverb goes, “If you want to go fast, go alone. If you want to go far, go together.” We may not be together physically, but we are together emotionally and spiritually. Even from a distance, you, your loved ones, and your friends at Sherwood Care and all pulling in the same direction with one shared goal. There’s power in that.

“Two are better than one, because they have a good return for their labor: If either of them falls down, one can help the other up.”

-Ecclesiastes 4:9-10

Warm regards,

Kathy Fortunat