How do I access Long-Term Care?

In order to access any living option, including long-term care, you need to undergo an assessment. You can access Alberta Health Services if you:

  • live in Alberta;
  • have an Alberta Health Care Number; or
  • have applied for and are eligible to receive Alberta Health care coverage

To book an assessment or for more information, contact your local Home Care Program, talk to your family doctor or Community Care Access at 780-496-1300.

How do I get my loved one into Sherwood Care?

Once your loved one has been assessed by Alberta Health Services and it has been determined that they need Long-Term Care services, you will be asked to provide your top 3 choices for a long-term care facility. Every effort will be made by Alberta Health Services to accommodate your wishes for
location, but a temporary move may be necessary until your loved one reaches their site of choice.

Does Sherwood Care know where my loved one is on the Alberta Health wait-list for placement?

We do not have access to the wait-list. Once we have an available bed and your loved one is matched to our facility, a staff member will contact the primary agent/contact and arrange for you to have a tour.

Will residents be admitted into a semi-private or private room?

Each resident is admitted into a semi-private room, however the resident will automatically be placed onto a waiting list for a private room. The wait for a private room at Sherwood Care is 9-12 months.

What are the costs associated with Long-Term Care?

Alberta Health sets the accommodation charges for long-term care, which is standard for all long-term care facilities within Alberta. Current accommodation charges are available at www.health.alberta.ca(click on ‘Health Services in Alberta -Continuing Care’). Alberta Health Services covers most costs related to medications, dressing supplies and other supplies related to your care.

In addition to the accommodation charges, Sherwood Care charges a monthly Service Fee of $35.00. This fee covers: laundry, cable, incontinent products, and toiletries. Additional charges will apply for telephone hookups.